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Public, binding commitments

AirAware will always be free for families.

We're building a hybrid product: free for the people who breathe the air, paid for the institutions who can afford to fund the work. These are the promises that bind us — publicly, in writing, before we take a single rand of B2B revenue.

Six pillars

What we promise, in plain English.

Each pillar is enforced in our terms of service, our codebase, and our data architecture — not just our marketing.

Free forever for families

The core AirAware app — sensor readings, symptom journal, AI insights, calendar, reports, alerts and the community map — will always be free for individuals, parents and guardians, with no paywall and no ads.

Free for frontline communities

Schools, clinics, NGOs and community groups working in pollution-affected or low-income areas always have access to the full app at no cost. They never sit behind the same pricing as commercial customers.

We will never sell personal data

Your symptoms, your child's profile, your readings, your location history — none of it will ever be sold, rented or shared with advertisers, insurers, employers or data brokers. Ever.

Open data, open code

Aggregated, anonymised pollution data is published as a public good. Our methodology, AI prompts and code remain open-source under a permissive licence so anyone can audit, replicate or extend our work.

Child-safety first

Children's profiles get the strictest protections: no third-party analytics, no behavioural tracking, no AI training on identifiable child data, and guardian-only access by default.

Cross-subsidy, transparent

Revenue from paying business customers (clinics, employers, researchers) directly funds free access for the families and communities who need it most. We publish our impact numbers openly.

Operational promises

The day-to-day rules we hold ourselves to.

  • We will publish an annual transparency report covering free-tier reach, paid customers, and any government data requests.
  • We will give 90 days' public notice before any material change to these commitments.
  • We will never use identifiable user data to train third-party AI models.
  • We will never lobby against community right-to-know or air-quality regulations.
  • We will honour data deletion requests within 30 days, with a downloadable confirmation.
For full transparency

What we will charge for

So that families never have to pay, we charge institutions that can. Here's exactly who pays — and who never will.

Clinics & private healthcare providers

Multi-patient dashboards, EHR integrations, clinical reporting tools.

Employers & insurers

Voluntary, opt-in workplace air & wellness programmes — never used to penalise individuals.

Researchers & data licences

Aggregated, anonymised data licences for commercial research. Academic & public-interest use stays free.

Hold us accountable

If we ever break a promise, call us out.

Email promises@airaware.space with evidence. We commit to a public response within 14 days. These commitments are versioned in our public repository — every change is on the record.